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FAQs
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HOW TO PLACE AN ORDER ONLINE ?Click the chosen item twice, this will add product in the basket, this will also take you to product view page, where you read in details product description, if you want to proceed to checkout, the option is there for you to click, this will take you to another page, here you enter your customers details and the next page is payment with your debit/credit card or PayPal account. Our customer service will confirm your delivery date by email or by text, which is normally the next working day and it is free delivery.
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HOW DO I RETURN MY PARCEL?The best method is to contact our customer service team, for a hassle free return, we will be expecting the goods to be in a sellable condition, like when the order was shipped to your address.
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WHEN SHOULD I EXPECT MY DELIVERY?Expect your delivery, next working day, or two working day maximum, unless there is a delay by our carriage, our customer service team will be in contact of the exact, when you provide us with your details.
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HOW DO I CONTACT CUSTOMER SERVICE TEAM?The best way is to go on live chat, which is an Icon on the bottom right corner the website, here there will be happy to help solve queries or enquires, they are open. Your online shop is always live 365 days. Mondays : 8am - 8pm (GMT) Tuesdays: 8am - 8pm (GMT) Wednesday : 8am - 8pm (GMT) Thursday : 8am - 8pm (GMT) Friday : 8am - 8pm (GMT) Saturday : 9am - 5pm (GMT) Sunday : Closed
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HOW DO I TRACK MY ORDER?Immediately your order has been placed, we will email you a confirmation of your order, providing details of delivery date and a tracking number. You can now track your order until it is delivered.
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